Organizations invest thousands of dollars on software product purchases but the best returns are gained only when the productivity of workforce is improved.
This can only be achieved through Software Training; it ensures that your employees gain the vital knowledge needed to fully utilize a software and increase their productivity, thereby providing a great return on your investment.
Software training involves adopting new technology which may be perceived as complex and difficult to master by employees. Moreover, these types of trainings are usually monotonous for the learner because of the nature of content and lend to lower motivation levels to learn the material.
Infonative has spent over hundreds of hours in software application training and can help by designing highly engaging courses that are delivered as micro modules for ease of adoption. In order to achieve this, we follow a systematic approach of:
• Assessing the current program to analyze software version updates, functionality changes and content accuracy.
• Profiling audience n terms of specific requirements of their job roles with respect to using the software at various levels.
• Articulating the to-be state in terms of learning content, design, performance objective, technology, localization etc.
• Presenting an approach that is sufficiently detailed to provide an adequate understanding of the user interface, features and functionality.
• Building a prototype and carry out a full-scale development after the prototype is approved.
• Making the training courses translation friendly if any foreign or regional language translation or localization is required for a wider audience.
We at Infonative focus on the following critical aspects for the success of a software training:
content according to different roles performed on-the-job
the software using simulations and quick reference guides
scenarios with appropriate feedback at each step in the process
for many users to take it several times until they gain mastery
step-by-step guided approach for your staff to learn and practice so that the production environment is not hampered
for expert guidance, clarifying questions and provide just-in-time feedback
for increased engagement as the content is often perceived as boring
to create relatable situations at workplace with respect to the functionality of the software
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